Services

nurse-r-gray NTTS is dedicated to providing high quality telephone triage health advice to your patients. Our program can be tailored to meet the needs of your specific office. We strive to maintain streamlined care to your patients and caregivers that matches the quality of care that your office provides. We not only provide triage but believe strongly in educating patients on their health care needs. Our registered nurses are the link between you and your patients in their time of need. We seek to keep the lines of communication open and respond promptly to any questions or concerns that you may have.

NTTS utilizes Barton Schmitt, MD and Dale Thompson, MD protocols. A type written document is provided to the office by the next morning regarding the telephonic triage encounter that can be placed in the patients chart. We also offer superior billing methods which document each encounter and can be tailored to meet the needs of your practice.

We look forward to becoming an extension of your practice. Please contact us so that we may work together towards supporting you in caring for your patients after hours.

Access to MedVia:

MedVia provides an innovative patient communication solution to support the needs of Community Health Centers, Providers and the Medical Community. The services MedVia provides are designed to reduce costs, increase operational efficiencies, and enhance the patient experience thereby allowing clients to more effectively serve their patients.

Communication solutions offered by MedVia include:

  • After-hours Answering and Provider Paging Services
  • Interpretive language Services
  • Automated Outbound Calling Services
  • Outbound Calling by Customer Service Representatives

With a focus on customer service, MedVia uses its call center management expertise to provide easy access to health care professionals when patients need it the most. We continuously strive to improve and enhance our service offerings to ensure the most robust patient communication solutions.

Please go to Medvia to learn more about MedVia and the wide variety of Patient Communication Solutions we can provide.

For more information you may also contact Steven Pace at (800) 231-2722